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Value
The last few years have seen a sharp increase in the productivity of the tertiary sector.
The changes that firms and businesses have to undergo in order to streamline their processes are somehow based on an improvement feedback loop. The effectiveness of that feedback loop greatly depends on corporate culture and the existing internal culture of staff.
Similarly, as 'requests for proposal' (RFX), procurement activities, and outsourcing become increasingly professional, efficiency increases.
The question is how to translate productivity gains into an increase in value.
ASK answers by placing your strategy at the heart of the firm; i.e. by making your strategy the main concern of staff as well as the leading principle behind Processes and Information Systems. In this perspective, the continuous interaction between men, processes, and information systems is a source of innovation, initiative, and new development perspectives.
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Client relationship management creates value. When a pharmaceutical company shifts from systematically visiting 22,000 French pharmacies into implementing a multi-channel strategy that combines the pressure of visits with client segmentation, value is created for both clients and the company.
Similarly, coordinating the vision of business processes and bringing performance in line with objectives creates value and supersedes traditional project modes.
In short, ASK's approach relies on the analysis and operational implementation of your strategy to apply it to processes, information systems, and people.
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